After nearly a week of watching Duquesne Light fix stuff all over my neighborhood while repeatedly skipping my house, I've really become fed up. Apparently, they have no standards for customer service whatsoever. I suppose they don't have to as I have no other option for electricity unless I want to build my own power plant. They fixed a problem at my next door neighbor's house on Saturday & skipped me. Yesterday, they fixed some stuff a block away & skipped me again.